Place an Order

    You may place your order by:

  • fax us your Purchase order to (65) 6853 0153
  • or email your Purchase order to
  • or call us at (65) 6853 0809 for enquires
  • Thank you for your interest in our products

    Order Information

    Quantity Discount Policy:

  • Purchase 10 sets and above - 3% Discount. (In single order)
  • Purchase 50 sets and above - 5% Discount. (in single order)
  • Local Delivery(Singapore):

  • Orders below < S$ 900 to be self-collected from our company.
  • If delivery is required, term & condition based on "Speedpost" Speedpost - Singapore Delivery Services charges
  • Terms of sales:

  • Price quoted as EX-WORKS Singapore (Oversea customers)
  • for oversea (Export) sales deal - please refer to "Price" / "Sale Price" (price exclusive of 7% GST)
  • for local Singapore sales - please refer to "incl GST" (price inclusive of 7% GST)
  • Currency as Singapore Dollar
  • Order Canceling Policy

  • After customers acknowledge of order confirmation, no order canceling allow.

    Global Blue Free Tax Shopping - Tourist Refund Scheme

    GST Refund

    When you (foreigners) buy goods in Singapore, you are required to pay GST on your purchases. The Tourist Refund Scheme (TRS) allows you to claim a refund of the GST that you paid on goods purchased from us if they are brought out of Singapore via Changi International Airport or Seletar Airport or via the Singapore Cruise Centre at Harbourfront and the Marina Bay Cruise Centre Singapore at Marina South, subject to the criteria and conditions of the scheme.

    Please refer to the below link for details,

  • Global blue - Tax Free Shopping in Singapore
  • Singapore Customs - Tourist Refund Scheme

    PayPal (only for oversea Customers)

    Now is available: Email to with Product Model and Quantity for arrangement

    Warranty Policy

    Warranty period: One year from the date of Invoice.

    Warranty Terms and Conditions:

  • The warranty does not cover 'problem' arising from or due to improper installation and set up adjustments.
  • The warranty does not cover damages arising from or due to accident, misuse, unauthorized alteration or repairs.

    RMA Return Policy

    All returns to Norco are subject to the following conditions:

  • All returns must be accompanied by a RMA number. You may request an RMA by email to
  • Clearly mark your RMA number on the packing.
  • All of the Original Packaging: Case, Booklets, Discs, etc..should be included.
  • Oversea customers are responsible for Duty Taxes and incoming Shipping cost.
  • Singapore customers are responsible to send back the faulty item to our company.
  • Product checking fee is at SGD 60 per set, if customer do not want to carry out the repairing after troubleshooting(after warranty coverage).