Place an Order

    You may place your order by:

  • fax us your Purchase order to (65) 6853 0153

  • or email your Purchase order to sales@norco.com.sg

  • or call us at (65) 6853 0809 for enquires

    • Thank you for your interest in our products

    Order Information

    Quantity Discount Policy:

  • Purchase 10 sets and above - 3% Discount. (In single order)
  • Purchase 50 sets and above - 5% Discount. (in single order)

    • Local Delivery(Singapore):

  • Orders below < S$ 900 to be self-collected from our company.
  • If delivery is required, term & condition based on "Speedpost" Speedpost - Singapore Delivery Services charges

    • Terms of sales:

  • Price quoted as EX-WORKS Singapore (Oversea customers)
  • for oversea (Export) sales deal - please refer to "Price" / "Sale Price" (price exclusive of 9% GST)
  • for local Singapore sales - please refer to "incl GST" (price inclusive of 9% GST)
  • for oversea indent order, no deferment of goods delivery & payment collection allowed
  • Currency as Singapore Dollar

    • Order Canceling Policy

  • After customers acknowledge of order confirmation, no order canceling allow.

    Payment (for Singapore Local customers)

    Payment Options:

  • Direct Bank Transfer (Please refer to Tax invoice for Bank account details.)
  • “PayNow” (UEN: 200901437Z)
  • Cheque (Cheques should be crossed and made payable to "NORCO S.E.A. PTE LTD")
  • Cash

    PayPal (only for oversea Customers)

    Now is available: Email to sales@norco.com.sg with Product Model and Quantity for arrangement

    Warranty Policy

    Warranty period: One year from the date of Invoice.

    Warranty Terms and Conditions:

  • The warranty does not cover 'problem' arising from or due to improper installation and set up adjustments.
  • The warranty does not cover damages arising from or due to accident, misuse, unauthorized alteration or repairs.

    RMA Return Policy

    All returns to Norco are subject to the following conditions:

  • All returns must be accompanied by a RMA number. You may request an RMA by email to rma@norco.com.sg
  • Clearly mark your RMA number on the packing.
  • All of the Original Packaging: Case, Booklets, Discs, etc..should be included.
  • Oversea customers are responsible for Duty Taxes and incoming Shipping cost.
  • Singapore customers are responsible to send back the faulty item to our company.
  • Product checking fee is at SGD 60 per set, if customer do not want to carry out the repairing after troubleshooting(after warranty coverage).

    COO (Certificate of Origin)

  • COO (Certificate of Origin) issued from SMA (Singapore Manufacturing Federation), our company may apply COO as “Processed in Singapore” as below, because all final parts assembly & QC testing are conducted in our Singapore workshop, please let us know if you need it which is upon request to apply.